COVID Safe Business
Dear Valued Customer,
We are registered as a COVID Safe business in an effort to keep our community safe.
On arrival to our premises you will see posters with a QR Code on our door to scan using your camera on your mobile. This will take you to some questions to answer and submit before entry to the facilities. Staff are available to assist and support.
We are a nationally accredited Registered Training Organisation who have remained opened and committed during these unusual times to ensure people seeking employment or are currently employed receive valuable safety and high risk safety training to achieve practical skills aligned to industry requirements to support a ‘future fit’ workforce.
We thank you for your understanding and cooperation as we all work together to provide our services during this time.
Please do not hesitate in contact Newcastle Rescue on 1300 356 686 or enquiries@newcastlerescue.com.au if you have any questions.
We look forward to working with you now and in the future.
Read MoreBusiness as Usual
Dear Valued Customers,
We would like to advise that we are continuing business as usual to deliver training and to provide related sales, service, Standby/Sentry duties with additional precautions.
It may be an opportunity for your staff to receive important Safety training and related services as a result of adjustments to normal business operations in your industries/workplaces.
As a registered training organisation, we are also monitoring information for vocational education and training (VET) providers outlined by the Australian Government Department of Education, Skills and Employment.
We will be continuing to communicate through social media and our web site.
In response to information and guidelines from Australian health authorities, we wanted to take the opportunity to inform of the extra protective measures Newcastle Rescue and Consultancy are taking to support our staff and participants.
In line with the Australian Health Protection Principal Committee (AHPPC), we ask that any participants who have returned from overseas travel to reschedule any training until such time the self-imposed 14 day quarantine period has ended. We ask that any participants feeling unwell for any reason to reschedule their training until such time they are symptom free. If you could please contact us to discuss alternative arrangements on 1300 356 686 or enquiries@newcastlerescue.com.au
We ask that all staff, participants and visitors follow the basic hygiene recommendations as set out by the World Health Organisation. These can be found here. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public.
Newcastle Rescue’s Training centre have hand sanitiser, facilities for hand washing and posters to remind participants of the importance. Due to the limited stock available of hand sanitiser we do ask where possible bring your own and will continue to monitor the availability of hand sanitiser items.
We are taking extra protective measures for all our staff, participants and visitors – Most of these measures are standard practice but we are being extra diligent to ensure these are up-held to the highest standard. These include –
- Sanitising rooms and training equipment between courses
- Ensuring staff members practice exceptional personal hygiene
- More regular cleaning of amenities.
- EFTPOS facilities are disinfected after each use
We thank you for your understanding and cooperation as we all work together to provide our services during this time.
Please do not hesitate in contact Newcastle Rescue on 1300 356 686 or enquiries@newcastlerescue.com.au if you have any questions.
Read MoreNRC – COVID-19 ANNOUNCEMENT
Newcastle Rescue & Consultancy provides a valued variety of Safety and High-Risk Safety training and related Sales and Services to the Oil and gas, Mining, Construction, Utilities and Public sectors.
We advise that we are continuing business as usual to deliver training and to provide related sales and service with additional precautions.
It may be an opportunity for your staff to receive important Safety training and related services as a result of adjustments to normal business operations in your industries/workplaces.
In response to information and guidelines from Australian health authorities, we wanted to take the opportunity to inform of the extra protective measures Newcastle Rescue and Consultancy are taking to support our staff and participants.
In line with the Australian Health Protection Principal Committee (AHPPC), we ask that any participants who have returned from overseas travel to reschedule any training until such time the self-imposed 14 day quarantine period has ended.
We ask that any participants feeling unwell for any reason to reschedule their training until such time they are symptom free. If you could please contact us to discuss alternative arrangements on 1300 356 686 or enquiries@newcastlerescue.com.au
We ask that all staff, participants and visitors follow the basic hygiene recommendations as set out by the World Health Organisation. These can be found here. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
Newcastle Rescue’s Training centre have hand sanitiser, facilities for hand washing and posters to remind participants of the importance. Due to the limited stock available of hand sanitiser we do ask where possible bring your own and will continue to monitor the availability of hand sanitiser items.
We are taking extra protective measures for all our staff, participants and visitors – Most of these measures are standard practice but we are being extra diligent to ensure these are up-held to the highest standard. These include –
- Sanitising rooms and training equipment between courses
- Ensuring staff members practice exceptional personal hygiene
- More regular cleaning of amenities.
- EFTPOS facilities are disinfected after each use
We thank you for your understanding and cooperation as we all work together to provide our services during this time.
Please do not hesitate in contact Newcastle Rescue on 1300 356 686 or enquiries@newcastlerescue.com.au if you have any questions.
We look forward to working with you now and in the future.
Read MoreNewcastle Rescue & Consultancy Operations Manager
(12 Month Contract)
Newcastle Rescue is an international RTO with over 11 years of involvement in Australian & International markets. We are currently delivering some of Australia’s most exciting projects across the oil & gas, construction, defence, mining & civil sectors. Newcastle Rescue is committed to becoming a recognised leader in the safety industry.
About the role
We are seeking an Operations Manager for our facility in Newcastle (NSW). Reporting to the Managing Director, your role will be to ensure that adequate and effective support is available to the management team from an operation perspective, ensuring all site tasks are executed in a timely and organised manner.
Skills and experience
The KRAs of the role include, but are not limited to:
People Leadership
- Take responsibility for one’s own and teams’ performance by setting clear goals and expectations within the administration department, tracking progress and ensuring feedback and addressing performance problems and issues promptly.
- Directly lead, coordinate and supervise staff and provide support to the wider team (trainers, sales, marketing) where required.
- Delegate duties and prioritise activities for staff to ensure all work tasks are completed efficiently and effectively.
- Ensure the effective communication within the team is always maintained and address any conflicts in a timely and effective manner.
- Assist in the recruitment of team members within your area of responsibility, including the interviewing, assessing and training of new employees.
- Procedures and process improvements. Continuous improvements. Streamlining and creating efficiencies.
Administration
- Review administration processes to improve efficiency and quality.
- Co-ordinate timetable planning and management of staff projects.
- Maintain administrative procedures and systems and devise ways to streamline processes.
- Recruit and train personnel and allocate responsibilities.
- Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
- Ensure the smooth and adequate flow of information within the company to facilitate other business operations such as (Safety Training, Sales, Marketing, Servicing of Safety Equipment).
- Manage schedules and deadlines.
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
- Oversee facilities services, maintenance activities of buildings.
- Organize and supervise other office activities where required.
- Ensure operations adhere to policies and procedures.
- Keep abreast with all organizational changes and business developments.
Teamwork
- Work collaboratively with peers, initiating ideas for continuous improvement in process design and willingly accepting responsibility for implementation actions within the range and expectation of the position.
- Maintain professional development and sharing skills and knowledge.
REPORTING RELATIONSHIPS:
This position reports to MD
KNOWLEDGE, SKILLS AND EXPERIENCE:
Demonstrable Skills and Competencies
- Experience in running an RTO operation effectively
- Strong technical skills and ability to learn software such as Xero and Wisenet.
- Strong business acumen required to drive the best outcomes
- Strong attention to detail
- Willingness to learn and be part of a great team
- An appreciation and understanding of the application of adult learning principles and competency-based training and assessment.
- Highly developed communication and interpersonal skills.
- Flexible and ability to plan, organise and prioritise workloads.
- Presentation and facilitation skills.
- Highly developed PC skills with a knowledge of business software applications e.g. MS Word, Excel, PowerPoint.
Key Responsibilities
- Observe safe systems of work relevant to your work area and report potential hazards.
- Ensure Administration & Office Management policies and procedures are established and maintained in accordance with Core and Enabling process.
- Coordinate, train, supervise and manage the administration team to effectively carry out their roles & responsibilities.
- Manage ongoing projects.
- Maintain staff job roles are carried out in a designated time to maximise performance.
- Provide monthly site reports to the Managing Director.
- Assist in creation and preparation of publications (reports, correspondence, presentations with marketing assistant.
- Prior experience working in a senior administrative capacity in an RTO is essential.
- Familiarity with databases relevant to an RTO such as wisenet/unicorn.
- Experience working with staff and students from various backgrounds.
- Experience in preparing tender documents
QUALIFICATIONS:
Essential:
- Tertiary qualification in business or adult education.
- Certificate IV in Training and Assessment
- Prior experience in a similar site-based Operation Manager or Senior Site Admin role, having worked in the RTO sector.
Desirable
- Qualifications relevant to the RTO
About you
- Excellent Microsoft office skills.
- A high level of organisational and time management skills
- Proven ability to work in a fast paced, demanding environment with a proactive and adaptable attitude
- An ability to exercise discretion and protect confidentiality whilst maintaining an approachable attitude
- An ability to liaise effectively within all levels of the site team.
Diversity & Inclusion
- We are committed to building a workforce that reflects the diverse society in which we live and work. We recognise the increasing importance of flexible work arrangements and family friendly work practices to enable and maintain a diverse, adaptive and high performing workforce and funding applications desirable.
Asbestos Training Prerequisites
Need Asbestos Training for you or your employees?
If you are thinking of doing Remove Non-Friable Asbestos, Remove Friable Asbestos or Supervise Asbestos Training there are important prerequisites that are needed before you can commence training.
Prerequisites are as follows:
All participants MUST hold and present on the day of training a Statement of Attainment Certificate, showing either “CPCCOHS1001A – Work safely in the construction industry” OR “CPCCWHS1001 – Prepare to work safely in the construction industry”. Either of these units of competency are a prerequisite for asbestos training. If you completed WHITE CARD formal training AFTER September 2009 you will have completed the correct unit of competency. If TRAINING WAS PRIOR to 2009 you will need to redo the WHITE CARD.
If a Statement of Attainment Certificate showing you have completed either of these units and other applicable prerequisites listed below is not presented a course booking cannot be taken. You must present your white card certification as described above and applicable prerequisites below before we can take the booking for the asbestos training course.
NON-FRIABLE Asbestos training is also a prerequisite to FRIABLE Asbestos training. Also SUPERVISE Asbestos Training requires both or either depending on application to Industry.
(If you have completed asbestos training with us in the past we will have your record to support prerequisites)
See
https://training.gov.au/Training/Details/CPCCDE3014
https://training.gov.au/Training/Details/CPCCDE3015
https://training.gov.au/Training/Details/CPCCDE4008
This is not a SafeWork NSW prerequisite, but a National Training Authority requirement which must be met.
You must provide the trainer with 100 points of ID prior to the commencement of asbestos training, failure to produce the documents will result in you being unable to participate in the training and having to leave the premises.
MUST BE ORIGINALS – NO COPIES WILL BE ACCEPTED
Acceptable documents include:
- Your passport, either Australian or International
- Australian birth certificate
- Australian drivers licence
- Medicare card
- ATM card
- Utilities bill
Safety Trainer/Assessor wanted
Newcastle Rescue and Consultancy Pty Ltd is a registered training organisation (RTO) and strong International supplier of High-Risk Safety training, Safety products, Servicing, Consultancy and Hire Equipment. We believe in providing outstanding service to our customers through professionalism.
We are now recruiting for a qualified and suitably experienced Safety Trainer/Assessor to join our dedicated and professional team based in Newcastle.
Servicing a large range of industry sectors within the training centre and off-site, you will be responsible for:
- Providing technical expertise in the various training disciplines.
- Conducting Critical Safety Training in the following competencies:
- Working Safely at Heights
- Confined Space
- Breathing Apparatus
- Fire Warden
- Gas Detection
- First Aid
- Asbestos
- Technical Rescue (Certificate III Mine Emergency Response and Rescue, HAZMAT, Vertical Rescue, Tower Rescue, Low Voltage Rescue, Road Crash Rescue, Incident Commander, and many more)
- Providing Standby/Rescue Services
- Conducting pre and post course schedules.
- Ensuring course administrative procedures are completed in accordance with business procedures.
- Performing scheduled training at both our training centre and customer site locations as required.
- Ability to travel when required.
Due to the strong demand for our services, we are looking to add further quality trainers in Newcastle NSW.
Your ability to prioritise, multitask and adapt in new situations is essential in order to allow a balance in operations.
Punctuality is a must in the position for onsite and offsite training.
Applicants must hold the following minimum requirements:
- Certificate IV in Training and assessment TAE 40110 required (including TAELLN401 or TAELLN411) or equivalent
- A minimum of 3 years in Safety Training experience required
- Emergency Response training experience desired
- First Aid or equivalent required
- The ability to provide a Federal Police Clearance
- The ability to provide a Working with Children check
- Manual Vehicle Driver’s Licence required
- Relevant Industry experience essential
- Intermediate knowledge of MS Office Suite required
To apply for this position, interested applicants are invited to submit an up to date Resume, copies of relevant qualifications, certificates and licences.
Newcastle Rescue pride themselves on professional training programmes designed to enhance the industry knowledge for our employees to service some of the globe’s largest industrial corporations.
Applications through SEEK
Read MoreWANTED – Safety Trainer/Assessor
Newcastle Rescue & Consultancy Pty Ltd is an International supplier of safety training, safety products and equipment servicing. We believe in providing outstanding service in all areas of our business to our customers through professionalism.
We are now recruiting for a qualified and suitably experienced Safety Trainer/Assessor to join our dedicated and passionate team based in Newcastle.
Our core values are:
- Professionalism
- Honesty
- Commitment to our team and clients
- Passion for Safety
- Credibility
The Opportunity
Newcastle Rescue & Consultancy Pty Ltd are a company experiencing large growth and development, and we are currently seeking applications from experienced and enthusiastic trainer/assessors to join our highly skilled, motivated and professional team.
This is a full-time position which will support our NSW team based in Newcastle NSW. The successful candidate will also enjoy the possibility of operating throughout regional NSW and Australia.
This position aims to provide you with an exciting opportunity to apply your existing technical expertise across various training courses and projects, as well as learning and career development.
The Purpose of the Role
As a valuable member of the team, the trainer/assessor will be responsible for the professional delivery of high-quality emergency response and safety training to a wide range of industries and clients. These industries include; manufacturing, mining, defence, construction, government, petrochemical, oil & gas.
The successful applicant will be responsible for delivering training in the following disciplines and ideally you will have the experience to deliver the following:
- Confined Space Rescue
- Gas Detection
- Fire Warden
- Fire Extinguisher
- Height Safety
- First Aid
- Vertical Rescue
- Tower Rescue
- Operate Breathing Apparatus
- Asbestos Removal (friable & non friable)
- Low Voltage Rescue
- Plan, organise and facilitate training in the workplace at both company and client sites
- Deliver training and assessment in a professional, passionate and encouraging manner as per the disciplines outlined
- Contribute to the development of training materials and training plans for our clients.
- Identify additional learning needs during training and provide support to students as required
- Conduct on-site consultancy
- Actively engage with Clients regarding administration and delivery requirements
- Communicate with our Customer Service team to book training, consultancy and specialist services
- Maintain training equipment and resources
- Contribute to the continuous improvement of training
- Participate in internal audits as required
- Contribute to ensuring a safe working environment for co-workers and visitors
The successful candidate will hold the following minimum qualifications and experience:
- Current Certificate IV in Training and Assessment
- VET Qualification in the relevant field with industry experience
- Minimum of 3 years of experience within the training industry
- Exceptional organisational, delivery and time management skills
- Demonstrated ability to work within a team and a self-starter
- Excellent interpersonal and written/verbal communication skills
- Strong safety cultures
Resumes should address not only your industry experience but also your trainer/assessor experience. Resumes that don’t fit the above criteria will not be considered.
Please send all applications to training@newcastlerescue.com.au
Read MoreWe are looking for a Safety Trainer/Assessor to join our team.
Trainer Assessor wanted
Newcastle Rescue & Consultancy Pty Ltd is an International supplier of safety training, safety products and equipment servicing. We believe in providing outstanding service in all areas of our business to our customers through professionalism.
We are now recruiting for a qualified and suitably experienced Safety Trainer/Assessor to join our dedicated and passionate team based in Newcastle.
Our core values are:
- Professionalism
- Honesty
- Commitment to our team and clients
- Passion for Safety
- Credibility
The Opportunity
Newcastle Rescue & Consultancy Pty Ltd are a company experiencing large growth and development, and we are currently seeking applications from experienced and enthusiastic trainer/assessors to join our highly skilled, motivated and professional team.
This is a full-time position which will support our NSW team based in Newcastle NSW. The successful candidate will also enjoy the possibility of operating throughout regional NSW and Australia.
This position aims to provide you with an exciting opportunity to apply your existing technical expertise across various training courses and projects, as well as learning and career development.
The Purpose of the Role
As a valuable member of the team, the trainer/assessor will be responsible for the professional delivery of high-quality emergency response and safety training to a wide range of industries and clients. These industries include; manufacturing, mining, defence, construction, government, petrochemical, oil & gas.
The successful applicant will be responsible for delivering training in the following disciplines and ideally you will have the experience to deliver the following:
- Confined Space Rescue
- Gas Detection
- Fire Warden
- Fire Extinguisher
- Height Safety
- First Aid
- Vertical Rescue
- Tower Rescue
- Operate Breathing Apparatus
- Asbestos Removal (friable & non friable)
- Low Voltage Rescue
- Plan, organise and facilitate training in the workplace at both company and client sites
- Deliver training and assessment in a professional, passionate and encouraging manner as per the disciplines outlined
- Contribute to the development of training materials and training plans for our clients.
- Identify additional learning needs during training and provide support to students as required
- Conduct on-site consultancy
- Actively engage with Clients regarding administration and delivery requirements
- Communicate with our Customer Service team to book training, consultancy and specialist services
- Maintain training equipment and resources
- Contribute to the continuous improvement of training
- Participate in internal audits as required
- Contribute to ensuring a safe working environment for co-workers and visitors
The successful candidate will hold the following minimum qualifications and experience:
- Current Certificate IV in Training and Assessment
- VET Qualification in the relevant field with industry experience
- Minimum of 3 years of experience within the training industry
- Exceptional organisational, delivery and time management skills
- Demonstrated ability to work within a team and a self-starter
- Excellent interpersonal and written/verbal communication skills
- Strong safety cultures
Resumes should address not only your industry experience but also your trainer/assessor experience. Resumes that don’t fit the above criteria will not be considered.
Please send all applications to training@newcastlerescue.com.au
Read MoreRTO Accreditation
RTO Accreditation
To all our valued clients,
A competitor of Newcastle Rescue & Consultancy Pty Ltd has been sending out false information informing clients that we have lost our RTO accreditation. This is incorrect, we are a FULLY ACCREDITED RTO (41033).
We encourage all clients to visit https://training.gov.au/Organisation/Details/41033
We find this conduct to be very unprofessional.
We take great pride in our professional reputation as well as being an accredited RTO and will continue to provide the highest standard of training possible to all our clients.
Please do not hesitate to contact us if you need any further information.
Phone: 1300 356 656 Email: enquiries@newcastlerescue.com.au or visit our Website: newcastlerescue.com.au
Read MoreDecision Making
We all make decisions, all day every day – what will I wear? What will I have for lunch? Some are small decisions, and some are large decision. It is problem solving which involves choosing between two or more options. Decision making helps the organisation to face and tackle new problems and challenges. Quick and correct decisions help to solve problems and to accept new challenges, and a key function of success. But some people can find it harder than others.
Do you have a decision-making process, or do you flip a coin or toss a dart at your options?
Do you use your ‘gut feelings’? These are a combination of your past experiences and your ethics or values. It is worth looking closely at your gut feelings and working out why you feel this way and is it the right decision to make base on your feelings.
What about making decisions on the facts? This usually involves a more structured approach and you can run into trouble if you don’t have all or enough of the facts. The opposite can be true as well, that is having too much information, often seen in business because people have a vested interest in the result. You can be bombarded with information and get overwhelmed. If the decision is high risk or would have far reaching consequences, what then?
- You need to use your problem-solving skills as well as your decision-making skills at the same time.
- Use a systematic approach so that you do not overlook an important factor – weigh the evidence, even get another opinion
- Research each option for yourself – make sure you fully understand the issue, think about the risk, and the consequences for each option
- Create alternatives or plan B’s for each – identify the alternatives that suit you
- Collect all the best ideas and information and set it out in a logical manner, you can use a flip chart or a whiteboard or post-it notes
- Go over the options you have narrowed down, carefully
- Select the best option or plan
- Take action – communicate your decision and implement the plan.
- Most importantly review your decision for its effectiveness and make changes when necessary
If it is a team decision about a business issue, what do I do?
- Get the team together
- Explain the issue or situation
- Ask why and keep asking why till you have an answer, but know when to stop asking or it could go on for days
Tools to help the process
Brainstorming – everyone can contribute to the decision and they will be more invested in the action and results if they are part of the discussion
SWOT analysis – this will give you the strengths, weaknesses, opportunities, and threats for the decision options. Set this out and you will clearly see the way forward.
Ethics – very important to clarify acceptable behaviour this includes fairness and trust. You may have an option to solve the problem and make a decision, but if it adversely affects others, it is not the right decision.
Evaluate Outcomes – always monitor the results of decisions; be ready to adapt your plan as necessary, or to switch to another potential solution if your chosen solution does not work out the way you expected.
The whole decision-making process is a chain where one decision taken at one point or at one level can have far reaching implications to the organization, other people, or yourself. Decisions can speed up or slow down how work in done such as an extra step in the process or automation of a process.
So, when faced with decision making, weather for problem solving or opportunities it is essential to follow the process, the hallmark of a good decision maker.
Read More